Dear customer of smile, if anyone face problem, please mail us in admin@smile.com.bd. we will try our best to satisfy our customers
smile on Sunday 23 November 2008 - 03:00:46
We are sorry and We are investigating.... You should get back your 7 days. You can always email to admin@smile.com.bd for problems not solved by Customer Service.
Pleomax on Thursday 13 November 2008 - 03:46:59
The company refused to give me the 7 days which i payed for. I payed them 2035 taka. 1000
taka for the connection and 1035 taka for the 24 hour Silver Package.
That is why i think the government should put a ban on such Fraudulent Companies.
Pleomax on Thursday 13 November 2008 - 03:46:21
The User said why should he pay the electricity cost for the switch , it is the companies
job to pay.
In this way my line was disconnected till October 28th. Which means my line and the line of
6 other users were turned off for 7 days.
After my line was turned On i called the Customer Care and asked them that they should add
these 7 days at the end of the month.
Pleomax on Thursday 13 November 2008 - 03:45:42
I waited till 24th October and then i went out from where my CAT5 line came from and i found
out that it was connected to an 'Ethernet Switch'
An Ethernet Switch requires electricity to run and the switch was turned off.
Later i found out that the Power of the Switch came from a Customers house who is refusing
to turn on the power because ELBD is not going to pay the money for the electricity the
Switch is consuming which is approximately 150 Taka per Month.
Pleomax on Thursday 13 November 2008 - 03:45:11
But after one week suddenly i was disconnected. I called there Customer Care(01730033330-4)
and they said my connection will return within 3 hours and their engineers are looking into
it.
It was 21st October. That day the connection was not turned on. Next day i called the
Customer Care 5 times and they said the same thing that my line will come back within few
hours.
Pleomax on Thursday 13 November 2008 - 03:44:10
Last month i took a broadband connection from ELBD also known as Smile.
They have separate packages according to the customers need. I chose the 'Silver Package'
which is 512kbps SHARED.
After my line was started i saw that i was getting 20kbps download speed and i was
impressed.
sahinsaidul on Friday 05 September 2008 - 05:51:23
hi
only_sushanta on Sunday 10 August 2008 - 23:01:36
Hi,
How can I ba an ISPAB Member?
only_sushanta on Tuesday 05 August 2008 - 01:55:03
Can any one please inform the status of IP Telephony License of Bangladesh
aziz0652 on Thursday 24 July 2008 - 07:39:10
hi
itsjoy on Sunday 22 June 2008 - 01:51:30
tabrez
04 Apr : 19:47
Which ISP is best now for SFN?
Thats From Asia Pacific Communication Ltd.
Dear Mr. tabrez
On Behalf Of Asia Pacific Communication Ltd.
We can offer you the best solution for SFN.
itsjoy on Saturday 24 May 2008 - 05:55:24
Asia Pacific Communication Ltd.
Promoting the Best Package as well as Service for the Broadband User.
tabrez on Saturday 05 April 2008 - 06:47:03
Which ISP is best now for SFN??
lucifer on Wednesday 06 February 2008 - 23:57:58
WHAT?
asif on Monday 04 February 2008 - 03:01:15
i told before and still standing on my sense that we can distribute internet bandwidth of 512 kbps full duplex for home use for only 500 taka or less per month. if you guys cant establish it. please step down from your positions (smwe fibre cable bandwidth distribution authorities) and email me at asifpalash@gmail.com about your disabiliies, then i will take command of IT solutions in BD. thank you
ispsarethieves on Friday 25 January 2008 - 00:29:12
which mobile company's internet gives highest speed, other than zoom?
saagar on Friday 18 January 2008 - 07:31:57
khygfol
rajronju on Sunday 04 November 2007 - 12:40:40
"GP fined Tk 168cr for illegal VoIP operation"
why that news had not published any reputed daily newspaper?
sunny007 on Thursday 13 September 2007 - 00:06:12
Fibrenet going to arrenge Fiber Optical training on 23th Sep, Leading mobile operators joining why dont you? contact: sunny007@gmail.com or 8357325
tabrez on Tuesday 11 September 2007 - 09:42:39
VoIP license deua ki suru Hoise?
Stratovirus on Sunday 09 September 2007 - 01:54:50
Anyoe from Sirius broadband? Do they have any darned forum? They claim they do but I can't find it
s3rious on Wednesday 22 August 2007 - 22:59:38
ok...do u get 15-20 using citycell zoom even in bittorrent???
eshrak on Friday 17 August 2007 - 04:00:20
All other telco has their limitations as well but they don't admit it.....try GP for sake...you won't be able to cross 3GB...for citycell its 5 GB till 31Dec'07.
why? again gov. blocked ports 3200 and 7777. these ports are must to play online games. as well as to communicate with intertactive web applications....who is the manager of internet of bangladesh? does he only knows ms word? he must not be a internet user. he only knows to email. all garbagezzz[censored] t
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